Effective Date: [05/01/2025]
Last Updated: [05/02/2026]
1. Who We Are
Internet Repair is a digital assistance project operated by The Dujon Foundation Inc., a U.S.-registered nonprofit organization. Our mission is to provide general telecom support and digital services to users globally, including Australia.
Website: https://internet-repair.com
Operator: The Dujon Foundation Inc.
2. What Information We Collect
We may collect the following information when you visit or interact with our website:
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Your name and contact information (only if submitted via contact forms)
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Phone number (if you call or request a callback)
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IP address, browser type, device type
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Usage data such as pages visited and time spent
3. How We Use Your Information
We use the information collected to:
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Respond to your inquiries or support requests
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Connect you with live agents for general telecom support
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Improve our website and services
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Ensure compliance with applicable laws
We do not sell, rent, or trade your personal data.
4. Data Sharing and Third Parties
We may share limited data with:
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Customer support agents working under The Dujon Foundation Inc.
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Technology service providers (hosting, analytics) solely to operate this website
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Legal authorities if required by law
We do not share data with telecom companies or affiliates.
5. Cookies and Tracking
We use basic cookies for performance tracking (e.g., Google Analytics). These help us understand user behavior to improve our content.
You can disable cookies via your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
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SSL encryption
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Limited access to customer support tools
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Secure server infrastructure
7. User Rights
You have the right to:
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Access the information we have about you
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Request correction or deletion of your data
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Withdraw consent (if applicable)
To exercise your rights, please contact us at:
📧 support@internet-repair.com
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
The Dujon Foundation Inc.
41 CROSSROADS PLZ SUITE 179
WEST HARTFORD, CT 06117
📧 support@internet-repair.com
9. Policy Changes
We may update this policy from time to time. Updates will be posted on this page with a new effective date.